Veterinary Medical Office Assistant

Veterinary Medical Office Assistant-Diploma Program

Responding to a high industry demand for appropriately trained personnel, this program offers the best-suited combination of general office-management skills and specialized veterinary-office training.

Students learn professional office skills, business fundamentals, and essential software training – using the veterinary management software utilized by over 95% of animal healthcare facilities across North America.

  • Intro to Technology and Keyboarding
  • Microsoft Word
  • Microsoft Excel
  • Microsoft Access
  • Microsoft Outlook
  • Office Procedures
  • Business Communications
  • Veterinary Office Essentials & Software (As detailed below)
  • Job Search Skills
  • Practicum

Veterinary Office Essentials

  • Duties and responsibilities specific to assisting Veterinary professionals in an animal healthcare setting
  • Focused on professional conduct, occupational standards and regulations, basic medical terminology, and patient handling and care
  • Familiarization with the team members in veterinary healthcare and how they each assist in the provision of client service and patient care

Veterinary Office Software Program

  • Operation of up-to-date veterinary specialty software system
  • Comprehensive, hands-on training in all components of the software
  • Skill building in correct, consistent data entry for procedures such as completing inventories, updating medical records, and client billing

30 weeks (approximately 600 hours) total

  • 28 weeks of classroom training and a 2 week practicum placement

Students Supply:

  • Loose-leaf paper
  • 3-ring binder
  • Flash drive
  • Pens/pencils/highlighters

College Supplies:

  • Handouts & photocopied materials
  • Student Manuals
  • Confirmation of mature student status (19 years or older on first day, and out of school for 1 full year) OR if under 19, evidence of Grade 12 completion or equivalent
  • Entrance assessment
  • English-competency assessment may be required
  • Meeting with an Admissions Advisor
  • Touch-typing skills (speed is not important)
  • Students are assessed on each module by a test, project, assignment, demonstration of skills
  • Students are assessed on professionalism, conduct and attendance
  • Students are assessed on their practicum component
  • An average of all module grades, as well as the grades for professional conduct and attendance is calculated.  Successful completion of the program requires a minimum of a 65% average grade and successful completion of the practicum component.

Students attend a 2-week practicum component near the end of their program.  During this time, students take the role of employee and work diligently to maximize the learning opportunity and create a positive experience for themselves, the college and the practicum host.

  • Perform veterinary office reception duties, administration or management duties
  • Work in veterinary clinics, hospitals, animal daycare’s, animal welfare organizations, wildlife shelters, zoos, aquariums, laboratories, breeding kennels and boarding facilities

Where Graduates are Working

  • Comox Valley Animal Hospital
  • Shamrock Veterinary Clinic
  • Stoney Plains Vet Clinic
  • Sunrise Veterinary Clinic
  • The Canadian Occupational Projection System estimates job openings between 2011-2020 for workers in this occupation (Secretaries, Recorders and Transcriptionists) will be among the highest for all occupations.
  • This is mainly due to these workers currently being much older (and thus closer to retirement) than the average.
  • Over the 2011-2020 period, job openings within this occupation are expected to total 73,950 and job seekers to total 21,156.
  • High industry demand for appropriately trained personnel
  • The Excel program combines general office management skills and specialized veterinary office training and utilizes the software package used in over 95% of animal healthcare facilities across Canada and the United States

Work BC

Click image to download course outline

Need more info? Fill in the form below.

Your Name (required)

Your Email (required)

Subject - Please include the name of the program you are inquiring about (required)

Your Message

bc_privatetrainingdesignated_rgb_pos