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Supply Chain & Operations Management
Academic Diploma
Supply Chain & Operations Management
About the Program
Supply Chain and Operations Management Program is one of the most valuable sectors in the Global Economy. The course is built with an understanding of the Supply chain Industry. The course articulates the knowledge, skill, and ability in various sections of the industry like management and operations of Transportation, Warehousing, Procurement. Managing Risk in the operations of these sectors is vital. Scenario-based case studies can build classroom experiences transformed into real-world situations.
Supply Chain & Operations Management Academic Diploma was reviewed and approved by the registrar of the Private Training Institutions Regulatory Unit (PTIRU) of the Ministry of Post-Secondary Education and Future Skills.

Career in
high demand

International Logistics &
Customs Regulations

140 hours
Practicum Placement

Contract
Negotiation
Contact an Admissions Advisor for More Information Now!
Contact an Admissions Advisor for More Information Now!
Career Opportunities
Supply Chain Coordinator
Logistics Assistant
Operations Assistant
Warehouse Analyst
Courses
Supply Chain Management Principles
Supply Chain Operations, Logistics and Distribution
Materials Management and Procurement
Transportation Systems & Logistics including Reverse Logistics
This course introduces students to the different modes of transportation that can be used individually or in various combinations to ensure freight is transported in the most efficient and effective means from shipper to receiver. Students learn the strengths and limitations of each mode of transportation to use that information to make recommendations and decisions that increase utilization and operational efficiencies.
Supply Chain Risk Management
This course introduces students to the need for business continuity planning. Supply Chain Management practices have evolved toward more lean process approaches to reduce waste within the overall supply chain. Concepts such as just-in-time, virtual inventory, supplier rationalization, and reductions in the number of distribution facilities have reduced total supply chain costs, but the result has been increased risk. In this course, students are introduced to risk management tools and techniques used to limit risk affecting the quality and financial performance of organizations.
Warehouse Design & Planning
Owners and operators of warehouses, third-party logistics firms, and distribution centers frequently encounter space constraints, productivity gaps, and higher-than-necessary costs due to poor warehouse design. In this course, the students are introduced to several analytical and assessment tools used to determine optimum warehouse layout. Topics such as facility and operation assessment planning and site selection, cross-docking systems, and warehouse management software are covered.
International Logistics & Customs Regulations
This course lays the foundation of international trade, by reviewing its remarkable growth since the mid-twentieth century, as well as identifying the “main players” in world trade. An important foundation of this course is to understand the nature of international trade and why it is beneficial to countries. It therefore reviews the traditional trade drivers: cost, competition, market, and technology, as well as the main theories of international trade: the classic absolute advantage, comparative advantage, and factor endowment theories, but also the International Product Life Cycle, and the cluster theory. The course discusses Infrastructure and Logistics, which vary throughout the world. Some countries have major infrastructural deficiencies, but other developed portions of the world enjoy state-of-the-art capabilities of conducting international trade. In addition, the course also discusses and examines the terms of Logistics like Incoterms® rules and their relationship to the obligations of exporters and importers in shipping products. The course also provides information on different modes of transportation, packaging of goods, logistics security, procedures of customs and regulation of clearance of freight.
Supply & Demand Management
The course has a single, unrelenting, and proven message: driving replenishment execution through materials requirements planning (MRP)-dependent demand network with today’s high levels of forecast inaccuracy. This inaccuracy inevitably leads to unbalanced inventories that cause supply chain and production instability, or variability, as schedules frequently have to be amended to prevent service issues. Inaccurate forecast leads to the development of excessive inventories, excessive lead times and necessitates the use of unplanned capacity. However, adoption of the Demand-Driven Supply Chain Management (SCM) approach, especially in ‘make to stock’ supply chains, allows planned service levels to be achieved from half the average inventories, with far higher overall equipment effectiveness (OEE) and significantly shorter lead times. Demand-Driven SCM can be applied in all supply chain configurations (ex. ‘make to stock’, ‘make to order’, etc.) and is not a new or a highly expensive ‘black box’ IT solution. It is an ‘end to end’ supply chain replenishment process with an impregnable rationale that is being quietly implemented by increasing numbers of companies with leaders who have recognized that this way of working can now be robustly adopted across complex networks using low-cost SaaS. The course explains a better way to run a supply chain and spend more time generating real business value for the company and learning new ways of working – that will contribute to your continuous professional development, expertise, and value in the job market.
Accounting & Bookkeeping 1 & 2
Horngren’s Accounting presents the core content of the accounting course in a fresh format designed to help today’s learners succeed. The often difficult and intimidating topics in introductory accounting courses are reinforced with a wide variety of exercises and problems allowing students to practice similar questions many times until the concepts are clear. The course will be delivered with ease using any delivery method–traditional, self-paced, or online–and students will learn and practice accounting in a variety of ways that meet their learning needs and study preferences. In addition, my accounting lab provided a pathway to online homework, tutorials, and assessment programs designed to engage students and improve results. Within its structured environment, the course permits will allow students to practice what they learn, test their understanding and pursue a personalized study plan that helps them to better absorb course material and understand difficult concepts.
Managerial Information System
The course overviews common uses for computers and information systems, explains the difference between computer literacy and information literacy, and then reviews transaction-processing systems as one of the earliest applications of information systems. The course discusses the components of a management information system (MIS), including data, databases, processes, and information, and then delves into how information systems relate to information technologies.
Project & Ops Management
This course introduces students to the different tools and techniques to effectively manage projects and operational processes. The course follows the methodology of managing projects as recommended by the Project Management Institute (PMI). The topics cover many of the project management knowledge areas, in addition to the tools and techniques that are used for managing projects successfully. The course also provides an understanding of the processes involved in manufacturing industries and the service sector. It includes a substantial module on designing and managing operations, inventory management, short-term planning, and quality management.
Total Quality Management
This course introduces students to the different tools and techniques required to effectively manage quality to achieve excellence in organizational and project settings. The topics cover a variety of technical subjects related to quality management including continual process improvement, statistical process control (SPC), Six Sigma, Lean, Lean Six Sigma, and benchmarking. In addition, students will gain an understanding of the relationship between “people aspects” and total quality management leading change, employee empowerment, training, team building/teamwork, and conflict management.
Contract Negotiation
This course introduces students to the different tools and techniques required to effectively manage all phases of the contract management process. The topics cover a variety of subjects related to contract management including negotiation, contract administration, the project procurement process, lead time compression, price, total cost of ownership (TCO) and public sector procurement. In addition, students will gain an understanding of the relationship between project contract management and areas such as quality and corporate social responsibility (CSR).
Practicum Placement
Students will work under the direct supervision of an industry mentor. To assist students as they prepare for the transition from post-secondary education to the world of work or, in the case of those re-training for a new career, to introduce students to their new area of employment.
Admission Requirements
Students are required to be 19 years of age prior to the start of the program or possess a high school diploma (or equivalent), and provide evidence of one of the following English proficiency requirements:
• Completion of grades 9-11, including English 10 with a grade of ‘C’ or higher from a country where English is one of the principal languages, or
• Completion of 2 years of full-time post-secondary education at an accredited institution where English is the language of instruction, or
• Provide verified results for one of the English language proficiency tests listed below. Test results must be dated no more than two years before the start date of the program:
• International English Language Testing System (IELTS) Academic – Minimum overall score of 5.5
• Test of English as a Foreign Language (TOEFL) IBT – Minimum overall score of 46
• Canadian Academic English Language Assessment (CAEL) – Minimum overall score of 40
• Canadian English Language Proficiency Index Program (CELPIP) – Listening 6, Speaking 6, Reading 5, and Writing 5
• Duolingo English Test (DET) – Minimum overall score of 95
• Pearson Test of English (PTE) Academic – Minimum overall score of 43
• Cambridge English Qualifications: B2 First exam (FCE) -Minimum overall score of 160 or “C”
• Cambridge Linguaskill – Minimum overall B2 level
• LANGUAGECERT Academic – Minimum overall B2 level
• The Michigan English Test (MET) – Minimum overall B2 level
• iTEP Academic – Minimum overall score of 3.5
• EIKEN – Minimum placement of Grade Pre-1
Students are required to be 19 years of age prior to the start of the program or possess a high school diploma (or equivalent), and provide evidence of one of the following English proficiency requirements:
• Completion of grades 9-11, including English 10 with a grade of ‘C’ or higher from a country where English is one of the principal languages, or
• Completion of 2 years of full-time post-secondary education at an accredited institution where English is the language of instruction, or
• Provide verified results for one of the English language proficiency tests listed below. Test results must be dated no more than two years before the start date of the program:
• International English Language Testing System (IELTS) Academic – Minimum overall score of 5.5
• Test of English as a Foreign Language (TOEFL) IBT – Minimum overall score of 46
• Canadian Academic English Language Assessment (CAEL) – Minimum overall score of 40
• Canadian English Language Proficiency Index Program (CELPIP) – Listening 6, Speaking 6, Reading 5, and Writing 5
• Duolingo English Test (DET) – Minimum overall score of 95
• Pearson Test of English (PTE) Academic – Minimum overall score of 43
• Cambridge English Qualifications: B2 First exam (FCE) -Minimum overall score of 160 or “C”
• Cambridge Linguaskill – Minimum overall B2 level
• LANGUAGECERT Academic – Minimum overall B2 level
• The Michigan English Test (MET) – Minimum overall B2 level
• iTEP Academic – Minimum overall score of 3.5
• EIKEN – Minimum placement of Grade Pre-1
Frequently Asked Questions (FAQ)
What are the common entry-level jobs in supply chain and operations management in Canada?
You can find many entry-level jobs in this field that do not require prior experience and are a great way to begin your career. Some of the most common roles include Logistics Assistant, Supply Chain Coordinator, and Operations Assistant.
What is the demand for supply chain professionals in Canada?
The demand for skilled supply chain professionals in Canada is strong and is expected to remain that way. This field is growing and is a crucial part of every business, from retail and manufacturing to technology and healthcare. Companies will continue to need qualified people for years to come.
Is supply chain and operations management a stable career choice?
Yes, supply chain and operations management is a very stable and secure career choice for you to consider. The profession is essential for keeping businesses running, even during periods of economic change or disruption. Because this work is vital to a company’s success, supply chain professionals are less likely to face layoffs.
What kind of practicum placement will I complete during my supply chain management studies?
You will work in a real-world business setting to apply the skills you learned in the classroom. These placements can take place in a variety of industries and roles.
Can I enter this program if I am changing careers and have no previous experience?
Yes, you can absolutely enter this program if you are changing careers and have no previous experience in the field. The program is designed to provide you with the foundational knowledge and practical skills necessary for success.
What kind of specific problems do supply chain professionals work to solve?
Their job is to address common challenges like shipment delays, material shortages, or finding ways to reduce costs. They also work to improve how a business operates by ensuring that products reach the right place at the right time.
Duration
10 Months of Duration
Format
In-Class, Distance, Combined Delivery
860
total program
hours
43
weeks
total
10
months of
duration

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