Currently Enrolling
Healthcare Office Assistant
Healthcare Office Assistant
About the Program
The Healthcare Office Assistant program teaches you the basics of medical terms, office skills, and healthcare software. You’ll learn how to manage patient records, handle scheduling, and support daily tasks in healthcare offices. This program is perfect if you want to work in a fast-growing field with diverse job opportunities in healthcare support.
The Healthcare Office Assistant program was reviewed and approved by the registrar of the Private Training Institutions Regulatory Unit (PTIRU) of the Ministry of Post-Secondary Education and Future Skills.
Career in
high demand
First Aid & CPR
Certification
60 hours
Practicum Placement
WHMIS
Training
Contact an Admissions Advisor for More Information Now!
Contact an Admissions Advisor for More Information Now!
Career Opportunities
Medical Office Assistant
Healthcare Facilities Assistant
Dental Office Assistant
Courses
Microsoft Word Foundations
The objective of this course is to introduce students to the basic commands, functions, and capabilities of MS Word. It is designed for computer users who are new to word processing.
Microsoft Excel Foundations
The main objective of this course is to introduce students to the basic commands, functions, and capabilities of Microsoft Excel Level 1. It is designed for computer users who are new to spreadsheets.
Introduction to Healthcare Office Assistant
As a Healthcare Office Assistant, you will play a valuable role in today’s health system, which is a complex system of administration, science, technology, innovation, and collaboration. This course introduces you to the skills, attributes, and abilities required to become a valuable member of the team no matter what healthcare environment you work in.
Writing for Healthcare
Business Communication Essentials’ integrated learning system helps you develop your communication skills so you will be prepared for the workplace. The features of the text will help you learn and apply the communication skills needed for a successful career.
Healthcare Office Assistant Tools and Procedures
In this course, students will be introduced to practical duties of the Healthcare Office Assistant, including an understanding of the teamwork structure within the healthcare industry.
Medical Terminology
Understand the common medical words used by doctors and nurses so you can communicate and keep records accurately.
Dental Terminology Treatment Planning & Estimates
Students are introduced to structures of the oral cavity, their function, types of occlusion, tooth numbering methods, and a variety of dental administrative functions including treatment planning and dental scheduling.
Career Strategies
Prepare yourself for job hunting with tips on writing resumes, preparing for interviews, and finding jobs in healthcare.
First Aid & CPR and WHMIS Training
This course will provide opportunities for industry certificate workshops like Industry Certifications – First Aid & CPR, and WHMIS.
Practicum Placement
Use what you’ve learned in a real healthcare setting to gain hands-on experience and make professional connections.
Admission Requirements
Students are required to meet the following admission requirements:
Age or Education Requirement
Students must either:
● Be 19 years of age prior to the start of the program; or
● Possess a high school diploma or equivalent.
English Proficiency Requirement
Students must also provide evidence of one of the following English proficiency requirements:
Secondary Education in English
Evidence that the student has successfully completed:
● 3 years of full-time secondary education between Grades 8 to 12; or
● 2 years of full-time secondary education, if completed in Grades 10, 11, or 12;
in the program’s language of instruction, in a country where that language is one of the principal languages.
Post-Secondary Education in English
Completion of 2 years of full-time post-secondary education at an accredited institution where English is the language of instruction.
Approved English Language Proficiency Test
Verified results from one of the English language proficiency tests listed below. Test results must be dated no more than two years before the start date of the program.
● IELTS Academic – Minimum overall score of 5.5
● TOEFL iBT – Minimum overall score of 46
● CAEL – Minimum overall score of 40
● CELPIP – Listening 6, Speaking 6, Reading 5, and Writing 5
● Duolingo English Test – Minimum overall score of 95
● PTE Academic – Minimum overall score of 43
● Cambridge English Qualifications: B2 First exam / FCE – Minimum overall score of 160 or “C”
● Cambridge Linguaskill – Minimum overall B2 level
● LANGUAGECERT Academic – Minimum overall B2 level
● Michigan English Test / MET – Minimum overall B2 level
● iTEP Academic – Minimum overall score of 3.5
● EIKEN – Minimum placement of Grade Pre-1
Mature Student Applicants
Mature student applicants may be considered under the following conditions:
● The applicant is 19 years of age or older at the start of the program;
● The applicant is a Canadian citizen or permanent resident;
The applicant cannot access their educational records or provide sufficient evidence of secondary or post-secondary education as outlined above.
In this case, the applicant must:
● Provide an attestation confirming they have completed at least three years of full-time instruction in English in a country where English is one of the principal languages; and
● Complete an Accuplacer English Assessment and achieve the following minimum scores: Reading – 235, Writing – 235, WritePlacer – 4
Students are required to meet the following admission requirements:
Age or Education Requirement
Students must either:
● Be 19 years of age prior to the start of the program; or
● Possess a high school diploma or equivalent.
English Proficiency Requirement
Students must also provide evidence of one of the following English proficiency requirements:
Secondary Education in English
Evidence that the student has successfully completed:
● 3 years of full-time secondary education between Grades 8 to 12; or
● 2 years of full-time secondary education, if completed in Grades 10, 11, or 12;
in the program’s language of instruction, in a country where that language is one of the principal languages.
Post-Secondary Education in English
Completion of 2 years of full-time post-secondary education at an accredited institution where English is the language of instruction.
Approved English Language Proficiency Test
Verified results from one of the English language proficiency tests listed below. Test results must be dated no more than two years before the start date of the program.
● IELTS Academic – Minimum overall score of 5.5
● TOEFL iBT – Minimum overall score of 46
● CAEL – Minimum overall score of 40
● CELPIP – Listening 6, Speaking 6, Reading 5, and Writing 5
● Duolingo English Test – Minimum overall score of 95
● PTE Academic – Minimum overall score of 43
● Cambridge English Qualifications: B2 First exam / FCE – Minimum overall score of 160 or “C”
● Cambridge Linguaskill – Minimum overall B2 level
● LANGUAGECERT Academic – Minimum overall B2 level
● Michigan English Test / MET – Minimum overall B2 level
● iTEP Academic – Minimum overall score of 3.5
● EIKEN – Minimum placement of Grade Pre-1
Mature Student Applicants
Mature student applicants may be considered under the following conditions:
● The applicant is 19 years of age or older at the start of the program;
● The applicant is a Canadian citizen or permanent resident;
The applicant cannot access their educational records or provide sufficient evidence of secondary or post-secondary education as outlined above.
In this case, the applicant must:
● Provide an attestation confirming they have completed at least three years of full-time instruction in English in a country where English is one of the principal languages; and
● Complete an Accuplacer English Assessment and achieve the following minimum scores: Reading – 235, Writing – 235, WritePlacer – 4
Frequently Asked Questions (FAQ)
What are the career prospects for a healthcare office assistant in Canada?
The job market for healthcare office assistants is stable. Graduates find employment in various settings, including clinics, doctors’ offices, and other healthcare facilities.
What skills do I need to become a healthcare office assistant?
You need a mix of technical and interpersonal skills. These include using computer software for scheduling, managing files, and handling billing. You also need strong communication and organizational skills, as well as a professional, calm demeanor when interacting with patients.
Do I need prior experience to be eligible for the program?
No, you do not need any prior experience. Our program is designed for individuals new to the field. It provides all the training and skills required to start a career as a healthcare office assistant.
What are the daily duties of a healthcare office assistant?
Daily duties include managing appointments and patient records, answering phones, and greeting patients. You may also handle various administrative tasks, such as preparing reports, coordinating with medical staff, and processing billing forms.
Does the program include any certifications?
Yes, the program includes training for key certifications. You will complete training for First Aid & CPR to prepare for workplace emergencies. You also earn a WHMIS certification, which covers the safe handling of materials in a healthcare environment.
How does a practicum prepare you for a job as a healthcare assistant?
A practicum provides you with practical, hands-on experience in a real healthcare setting. It allows you to apply the skills you learned in the program, work with medical professionals, and become familiar with the daily operations of a clinic or office before you start your career.
500
total program
hours
25
weeks
total
6
months of
duration
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