Excel in Your Journey
Here you will find information and tools to help you succeed.
Welcome Students!
At Excel Career College, we are committed to helping you access the information and resources you need to succeed both inside and outside the classroom. Whether you are studying in Surrey, Kelowna, or Victoria, this page highlights the services, supports, and community resources available to support your student journey.
Campus Resources and Facilities
Each of our campuses is designed to provide a welcoming and supportive environment for students. You’ll have access to modern classrooms, essential resources, and a range of student services to help you succeed.
Our campuses are conveniently located near public transportation, dining options, and other key amenities, making it easy to balance your studies with daily life. Whether you need academic support, access to technology, or a place to connect with classmates, we’re here to ensure you have everything you need for a smooth and enjoyable experience.
Education Services
At Excel Career College, you’ll benefit from a structured and supportive academic environment designed to promote success, skill development, and career readiness. Here’s what you can expect:
Diverse Program Offerings: Choose from a variety of diploma and certificate programs developed to help students gain the knowledge and skills needed for meaningful career pathways.
Classroom Resources: Study in well-equipped learning spaces that support focused academic learning and practical, hands-on instruction.
Accessible Faculty and Staff: Our instructors and administrative teams are approachable, knowledgeable, and committed to supporting students throughout their academic journey.
Student Learning Support: From academic guidance to digital resources, students have access to supports that help them stay engaged, organized, and on track in their studies.
Career-Focused Learning Environment: Our programs are designed to connect learning with real-world expectations, helping students prepare for the demands of today’s workplace.
Housing Options and Tenancy Rights
Finding suitable accommodation is crucial to your life in Canada.
Below, we provide key information about housing options, costs, and tenancy rights in British Columbia.
Housing Options
On-Campus Housing: Not available at Excel Career College.
Off-Campus Housing: Students can explore rental apartments, shared housing, and homestay options.
Housing Costs
Based on general averages for major cities in British Columbia, housing costs typically range as follows:
Rental Apartments: $1500–$4,000/month, depending on size and location.
Shared Housing: $600–$1,200/month per person, offering lower costs for shared living arrangements.
Housing Availability
Availability varies by location and demand, especially during peak moving seasons. Students are encouraged to begin their search early. Popular platforms include:
Craigslist
Rentals.ca
PadMapper
Kijiji
Facebook Marketplace
Tenancy Rights in British Columbia
As a tenant in BC, you are protected under the Residential Tenancy Act, which ensures:
Security Deposits: A refundable deposit, typically one-half month’s rent, held for potential damages.
Rental Agreements: Clear terms for duration, rent, and notice periods.
Landlord Obligations: Landlords must provide safe, clean, and well-maintained housing.
For detailed tenancy rights, visit the Residential Tenancy Branch of British Columbia.
Renter’s Insurance Providers
There are many options available for renters’ insurance in BC, covering things like personal property, liability, and additional living expenses. Policies and pricing vary by provider. Students are encouraged to compare plans early. Popular providers include:
BCAA
TD Insurance
Intact
Tips to Avoid Scams
Meet in person: Always try to meet the landlord and view the property before making any payment.
Check references: Ask for references from previous tenants or check reviews online.
Be cautious with deals that seem too good to be true: If a listing is significantly cheaper than similar properties, it might be a scam.
Check for Duplicate Listings: Scammers steal real ads and repost them at lower prices. Search images and descriptions online to spot fraud.
Support for Safety, Health, and Well-Being
Medical Insurance: International students must enroll in the BC Medical Services Plan (MSP), which provides access to essential healthcare services.
Healthcare Facilities: Clinics and hospitals are available in all campus cities for routine or emergency care.
Excel Career College encourages students to understand their health coverage and access the medical services available in their campus community. Clinics, urgent care centres, pharmacies, and hospitals are available in Surrey, Victoria, and Kelowna for routine and emergency medical needs. Students can also call 8-1-1 (HealthLink BC) for non-emergency health information and guidance on where to seek care in British Columbia
Eligible B.C. residents may access healthcare through the BC Medical Services Plan (MSP). International students studying in British Columbia on a valid study permit for six months or longer must also apply for MSP upon arrival. MSP coverage usually begins after a waiting period of about three (3) months, so temporary private insurance is important during that time.
To help support newcomers and students without MSP coverage, StudyInsured is Excel Career College’s trusted insurance partner. Here are some of the benefits included in their plans:
24/7 Medical Assistance for immediate support anytime, anywhere
Up to $1,000,000 in Emergency Medical Coverage for hospital stays, doctor visits, and more
Prescription Medication Coverage for emergency prescriptions
Emergency Dental Care for injuries and pain relief
Ambulance and Medical Transportation for emergency ground and air transport
Mental Health Support with confidential counselling in over 100 languages
Visit www.studyinsured.com/excelcareercollege or reach out to our Student Services Team at studentsupport@excelcareercollege.com
Crisis Support: Confidential help is available 24/7
Crisis Centre BC: 1-800-784-2433 or visit website.
Kids Help Phone: 1-800-668-6868 or visit website.
Excel Career College encourages students to learn about addiction and overdose response supports available in British Columbia. Free naloxone kits and naloxone training are available through many community pharmacies, health sites, and public health programs. In any suspected overdose or medical emergency, call
9-1-1 immediately. For more information, access: https://www2.gov.bc.ca/gov/content/overdose/naloxone-kit
Emergency Numbers: Police, Fire, Ambulance: 911
Career Support
At Excel Career College, we’re committed to helping you succeed in your chosen career path.
Our Career Services provide personalized support, practical tools, and career guidance to help you prepare for employment and navigate the transition from education to the workplace.
You may receive support with:
Understanding the roles and opportunities available in your field of study
navigating the job search and hiring process
Resume development and presenting your qualifications effectively to employers
mock interviews to strengthen confidence and interview readiness
Connections supported by Excel Career College’s growing network of industry contacts and leads
Through personalized advice and relevant resources, we help students make informed choices and feel better prepared as they plan their career path in Canada.
Life in Canada
Explore helpful tips to navigate daily life and make the most of your experience.
Housing
Begin your housing search early to secure the right option for your needs. Familiarize yourself with costs, tenancy rights, and local accommodations to make informed decisions.
Transportation
Canada’s public transit systems are efficient and easy to navigate:
Surrey: Access buses, SkyTrains, and bike-sharing services are available.
Kelowna, Courtenay, and Victoria: Regional transit systems connect you to your campus and local attractions.
Banking and Finances
Opening a local bank account will simplify managing your finances. Most banks offer student accounts with low fees and convenient features like online banking.
Community Engagement
Explore the local culture by attending community events, visiting landmarks, and trying out local cuisine. Each campus city offers unique experiences to make your time in Canada memorable.
Employment
Students preparing for employment may find it helpful to explore online job boards and local employment resources. Depending on your career path, commonly used platforms include Indeed, LinkedIn, The Job Shop, The Career Centre, NIEFS, Job Bank, Healthcare Jobs BC, Craigslist, Kijiji, WOW, and Glassdoor. These resources can help students explore job opportunities, understand current hiring trends, and identify roles related to their field of study
Your Student Guide
Download our comprehensive guide below for more detailed information about student life, including transportation, housing, and local resources near our campuses. Click on your campus image to download.
Surrey Student Guide
Victoria Student Guide
Kelowna Student Guide
Student Policies
Dispute Resolution Policy
Outlines the procedures and mechanisms available for students to address and seek resolution for disputes or conflicts with the educational institution, including mediation, arbitration, or other conflict resolution methods.
View Excel Career College’s Resolution policy here.
Refund Policy
Outlines the conditions and procedures under which students are eligible for refunds of tuition or fees, addressing factors such as withdrawal deadlines, percentage of refunds, and any applicable administrative fees.
View Excel Career College’s Refund Policy here.
Sexual Misconduct Policy
Delineates the College’s stance against sexual harassment, assault, and misconduct, providing guidelines on reporting incidents, support for survivors, investigation procedures, and potential disciplinary actions for those found responsible for such offences, with an emphasis on creating a safe and respectful learning environment.
View Excel Career College’s Sexual Misconduct policy here.
Critical Incidents and Crisis Situations Policy and Procedure
Ensures a structured and efficient response to emergencies at Excel Career College. Covers procedures for handling medical incidents, natural disasters, security threats, and other crisis situations to protect students, staff, and visitors. Includes evacuation routes, emergency contacts, and safety protocols.
View Excel Career College’s Critical Incidents and Crisis Situations Policy here.
International Student Complaint Resolution Policy and Procedure
Formal process for international students to raise and resolve complaints related to academic, administrative, and student support matters.
View Excel Career College’s International Student Complaint Resolution Policy and Procedure.
Harassment and Anti-Racism Policy
Establishes Excel Career College’s commitment to a learning environment free from bullying, harassment, racism, and racial discrimination in any form, including verbal, physical, written, electronic, systemic, and behavioural conduct. Outlines definitions of prohibited behaviour, reporting procedures, investigation processes, and corrective actions to ensure the safety and dignity of all students.
View Excel Career College’s Harassment and Anti-Racism Policy here.